Apple App Store
Payments are processed by Apple. Manage or cancel a subscription in Settings → your Apple ID → Subscriptions.
To request a refund, use reportaproblem.apple.com .
Help
Support
Having trouble with one of our apps, or just have a question? Email us — messages go to the studio, and we usually reply within one to two business days.
Contact support
Describe what happened in a few sentences — screenshots or screen recordings help a lot if you have them.
Email studio@mothergun.tattooWhat to include
- The name of the app
- Whether you are on iOS (App Store) or Android (Google Play)
- Device model and OS version
- What you expected, and what happened instead
- Screenshots or a screen recording, if available
- For purchase issues — the App Store order ID / receipt, or the Google Play order number
Purchases & refunds
In-app purchases and subscriptions are billed by Apple or Google, not by Self-Authored. We do not receive your payment card details and cannot issue store refunds ourselves.
Google Play
Payments are processed by Google. Manage or cancel a subscription in the Play Store under Payments & subscriptions.
To request a refund, open your Google Play order history or follow Google Play refund help .
Company
SELF-AUTHORED LLC
4559 Coleman Estates Cir, Jacksonville, FL 32257-1311, United States